Privacy Policy

T4LLogo 2016 Trax4Life Media

Our Commitment to Privacy

Our Privacy Policy was developed as an extension of our commitment to combine quality products and services with integrity in dealing with our users.  The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Trax4Life Media may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 2012-January-1st.

What Information Do We Collect?  

We may collect the following information from persons over 18 years of age using our website: family demographic information such as age range of kids, feedback on our products, request for features, contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers. We require this information to understand your needs and provide you with a better resources and services, and in particular for the following reasons:

  • We may use the information to improve our products and services.
  • We will periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

When you visit our site you may provide us with two types of information:  personal information you actively choose to disclose (“Active Information”) and information collected, in a way not visible to you, on an aggregate anonymous basis as you and others browse our site (“Passive Information”).  

Use of Our Site by Persons Under 13

No person under 13 should disclose information on this site. You may learn more about protecting children’s privacy online by visiting

https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule

Please note this is a USA guideline, we do operate from Canada.

 Active Information You Choose to Provide

Trax4Life Media does not collect information about your kids.

 We do collect, usually through our web hosting provider, statistical and log files showing the amount of visitors to our site. This process does not collect personal information. If you choose to email us, sending an inquiry of some sort, we use the information to respond to the message. Kids can also email us questions they have from using our website and following our audio adventures. Again, the information we collect is strictly for the purpose of answering the questions. We collect this information for the purpose of making our site more interesting, informative and entertaining for kids. We may forward the e-mail we receive to authors and contributing contract adults who are better able to answer your questions. We do not redistribute that information to other agencies engaged in marketing or research.

Registration information for persons over 18 years of age:

 Sometimes you may be required and/or choose to register in order to use our services, products and website. As such you may be required to provide details such as: name, first name, date-of-birth, age,  gender, address, email addresses, city, country, civic address, postal/zip code and other such details. We use secure socket layer (SSL) encryption to protect the transmission of the information you submit to us when you use our secure online forms . The information you provide to us is stored securely. If you choose to post information on our site or maintain email, snailmail or telephone contact with us, we may retain such information also and its transmission via email is not secured.

A word to Parents and Guardians:

 The Old Compass may have links to other web sites.  We do our best to make sure that these links are appropriate and safe for your children. It is crucial that you monitor your children's communication and on-line activities to insure that they do not provide personally identifiable information to websites that you feel are unacceptable. We are not responsible for the information and content other websites display, including the websites we link to.

Passive Information Collected What is a Cookie?

 Cookies are a feature of web browser (Internet Explorer, Microsoft Edge, Firefox, Safari, Chrome, Opera,etc.) software that allows web servers to recognize the computer used to access a site.  They are small pieces of data that are stored by a user’s web browser on one site to simplify subsequent interactions with that site by the same user or to use the information to streamline the user’s transaction on related web pages.  This makes it easier for a user to move from site to site and to complete transactions over the Internet.  Cookies should make your online experience easier and more personalized. Our site utilizes cookies to collect information about how our site is used.  Passive Information gathered may include the date and time of visits, the site pages viewed, time spent at our site, the sites visited just before and just after our site.  If you do not wish to transmit “cookie” information about yourself, you may turn off the cookie function in your web browser; please consult the “Help” section of your browser to correctly do so.   Our site’s servers also automatically identify your computer by its Internet Protocol address which is a unique string of numbers that is assigned to your computer by your Internet Service Provider.  Your IP address may be used to address problems with our server or administer our site or to gather broad demographic information about our users.

How Do We Use the Information Collected

 Broadly speaking, persons we employ directly, or as contractors or agents at our direction, use Active Information for purposes of administering our business activities, providing customer services such as support, and making available other products or services we think may be of interest to our users.  We may use the Active Information or Passive Information you provide to us to contact you about changes to our site, new services, features or products we offer, or other information we think you shall find valuable.  If at any time you do not wish to receive such information, you may “opt-out” of doing so by sending an email to us at This email address is being protected from spambots. You need JavaScript enabled to view it. . We use Passive Information to gather information about our users and to enhance and design our site to make it easier, faster and friendlier to use.  Additionally, cookies help us know information about how many people visit our site, when they visit and how they use our service.  Passive Information may result in your viewing of particular advertising based on your user habits for your viewing on our site and a shopping experience customized to you in content, services and goods.

Your Information In Relation to Others We Link To

 You may be able to access other websites through our site.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website. When you do so you are doing so subject to their policies regarding privacy and data collection and you should read those sites’ privacy policies to make sure you agree to them before using such sites. When you choose to shop at such sites, you should read their privacy policies to make sure you agree to them before making purchases. Sharing Information with Advertisers or Other Third Parties We may disclose anonymous information about user habits, characteristics and user patterns, based on aggregate user statistics to advertisers on our site.  The parties who perform services for us (credit card processors, merchant bank, our Internet Service Provider) may also have access to your information in performing such services.  Should we buy or sell assets of our company, another company may need to review our company’s assets, including your information, to make business decisions as to whether to acquire such assets.

Sharing Information with the Government or As Otherwise Required by Law

 We may be required by subpoena, law or government agency to disclose both Active and Passive Information you have provided to us.

How Do We Secure Active Information and Passive Information?

 We secure your personal information submitted by you by using reasonable efforts to prevent unauthorized access or disclosure, or accidental loss or destruction of Active Information and Passive Information.  Your postings on this site and other communications you may have with us via email or snailmail may not be secure unless we advise you that security measures are in place prior to your sending information.  Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we request that you do not send or post sensitive information through these means.

How Can You Choose Not to Receive Information About Products or Services By Us or to Correct, Delete or Access Your Information

If you desire not to receive information about products or services we think may be of interest to you or if you wish to access, delete or correct you information, please send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it.                                             .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. YOUR USE OF OUR SITE MEANS THAT YOU ACCEPT THE PRACTICES SET FORTH IN THIS POLICY.  WE RESERVE THE RIGHT TO MAKE CHANGES TO THE POLICY BY POSTING THE NEW VERSION WITH A NEW EFFECTIVE DATE.  YOUR CONTINUED USE INDICATES YOUR AGREEMENT TO THE CHANGES.